Questions we get more than once

A CRM for small businesses in the Netherlands. Per company you record who you speak to and what was agreed, you put your open opportunities in a pipeline of six stages, and you hang tasks off them so following up doesn't depend on your memory. Every conversation and every stage change lands on that company's timeline.

Businesses with no sales department that sell to other businesses, where the same contact comes back more than once: professional services, trades and installation, accountants, sole traders with a handful of regular clients. If you sell to thousands of consumers through a webshop, a CRM like this fits less well.

Yes, as many colleagues as you like, and the price doesn't change. There are four roles — owner, manager, user and read-only — and per colleague you decide what they can see and do. Someone on read-only can't change anything by a side route either, because that's enforced in the database and not in the screen.

Yes. You can have several organisations under the same account and switch between them. Those organisations are strictly separated from each other in the database, so data doesn't leak across.

No. Emailing your own customers happens somewhere else. You can record per contact that you emailed them and what came of it.

Yes, on your own key, and it's off by default. Connect an account with OpenAI, Anthropic, Mistral or Google Gemini under Settings, and Nermio can summarise a customer file, suggest a next step, or draft an email — only when you ask it to. Only the data needed for that one action goes to your provider, and you pay them directly for the usage. With no key connected, those buttons aren't there. There's no summary that writes itself and no score predicting whether a deal will close.

No. Nermio stands on its own; what's in it, you put in it. That's also why the screen per company is short: nobody fills in ten fields after a three-minute call.

The people you invite yourself, with the role you give them. Someone from Nermio can only reach it through a support session with a stated reason and a time limit of at most sixty minutes, and that session lands in a log the organisation's owner can read back.

On a Postgres database at Supabase, on servers in Frankfurt (eu-central-1). Each company is strictly separated from the others in it, so another account can never reach your customers. The traffic between your browser and Nermio goes over an encrypted connection.

Yes, any day your account is running. Under Settings → Your data you export your companies, contacts, deals, tasks, your timeline and your notes as a CSV file you open in Excel, including while you're staying. Anyone on your team can do it, including read-only users. And it still works for thirty days after you stop, so you don't have to plan it in advance.

No. Your data isn't sold, isn't passed to third parties for advertising, and isn't used to train models. We use it to deliver the service, and that's where it ends.

No. There's no advertising or analytics script on the site. The app does use cookies to keep you logged in and to remember your theme and sidebar preference; without those cookies you can't log in.