Built because we needed it ourselves

Nermio is built by Rami Ajjan, in the Netherlands. The same person builds Huizora, a Dutch property platform. That isn't a footnote: Nermio exists precisely because those two things ran into each other.

How it started

Huizora meant approaching thousands of companies. Not in one go, but in rounds: ring, email, wait a week, follow up, and above all keep track of what had already been said. That is exactly the work a CRM exists for, so we went looking for one.

What we found fell into two groups. The large products could do everything, charged per user, and wanted a few days of configuration before they were any use. The small ones were a to-do list with an expensive name. For a business of a few people that wants to know who to ring today and what they said last time, there was nothing in between.

So we built it. First for ourselves: we keep our own sales in Nermio, and we email our own leads from it. That turns out to be a useful discipline. A screen that annoys you, you rebuild. A screen that only looks good in a demo stands out.

What we think

One price per company. Not per user. Someone running a five-person business should not have to think twice about adding a colleague. It makes our revenue grow predictably more slowly, and the customer's decision a great deal easier.

Less, but working. Every feature added is a feature someone has to understand, maintain and explain. Most CRMs are not dropped because they can do too little, but because nobody keeps them up to date.

Your data is yours. If you put your customer list somewhere, you have to be able to get it out again, or it stops being a choice and becomes a hostage. So you export your companies, contacts, deals and tasks as CSV yourself, any day your account is running, and there's no call and no request involved. It keeps working for thirty days after you stop, because that is exactly when you need it.

Claim nothing that doesn't exist. There is no feature described on this site that you can't use. Pages about parts that don't work yet are built but not published, and you won't find a “coming soon” or a date anywhere. What isn't in it is on the pricing page as plainly as what is.

What Nermio isn't yet

A mature product. There's no row of customer logos to show, no investor, and no support department with a phone number per country. An email reaches the same person who writes the code. That has an upside — you get the real answer, and a bug doesn't join a queue — and a downside, which is that there's only one of him.

We'd rather tell you that up front than have you find out. If your situation needs a supplier with a department behind it, that's a good reason to choose something else, and we'll say so in a call too.

What we like to hear

Which step in your week is still done by hand. That's what makes the product better, and at this stage one concrete example from a real user counts for more than a list of wishes. You can reach us at info@nermio.com or through the contact page.